Ticket Information

Thank you for taking a moment to read our ticket policies. These are intended to create a positive experience for you and all of our patrons.

 

Refund Policy

ALL SALES FINAL. NO REFUNDS. NO EXCEPTIONS

Ticket Exchange

Exchanges may be made up to 24 hours prior to the ticketed performance, subject to availability. A $5 exchange fee (per order) will be charged.

Online Ticket Sales

Online sales will close 1 hour prior to show time. The box office will open two hours prior to show time for in-person sales. Subject to ticket availability.

Late Arrivals

We make every effort to start our performances on time. In consideration of our cast and other audience members, latecomers will be seated only during appropriate breaks in the action. In many cases, this may mean missing a substantial portion of the show. If you must step out during the performance, you will be granted re-entry at the discretion of the front-of-house staff.

 

Inclement Weather/Cancellations

We take the safety of our actors, staff, and patrons seriously. During inclement weather, please check the ArtsCentric website, social media pages, or outgoing message on our box office number (410-205-5130). In the event a performance must be cancelled, we will make every attempt to contact all patrons. Ticket options will be discussed. Performance names, dates, and times are subject to change or cancellation. No refunds.

Age Restrictions

For most shows, we recommend children be at least 12 years of age, but admit children as young as 6. Children under 6 and babies in arms are not allowed. Please be aware that if children become disruptive, an usher will ask the accompanying adult(s) and child(ren) to leave the theatre.

 

Wheelchair Accessibility

We provide a limited number of wheelchair accessible seating in the theatre. Please check the box for wheelchair seating on the ticketing page, prior to purchasing tickets. 

Photography/Video Recording

Flash photography and video recording are prohibited. Violators of this policy will be asked to leave the theatre.